Geisinger's health firm, who saw the law of David Feinberg last year's arrival in Google, launched a series of new releases, including a gift to patients if they were not satisfied with their care and use and new technologies designed to improve the service. Great President Dr. Jaewon Ryu the University of Innovation Karen Murphy sat down with Tara Bannow's Health Care statement to talk about what's going on in Danville, Pa.-based system. These are the edited versions.

MH: Some health systems are talking about reducing their business earnings, including ACA plans. How do you save your money on your health care system?

Ryu: I think we have a darn room when you make us on some of the options there. We have recently been in our trade exchange price. If you just do what we've done with the Benefits of Medicare Value this year, we will continue to use it in most of our gifts, which is the opposite of the world.

I think this is a good way to keep going. Part of this also confirm the competition. That is why we should believe that competition is a good thing for our users and our organizations because it protects us honestly and confirms some honest people to ensure that we are doing everything we can reduce the cost of managing, providing the best possible, and most importantly, when this happens, to return it to the ultimate neighbor. I think there are a lot of plans from which to make a lot of choices about how to make this profit.

Of course, we must focus on continuing to keep profitable profits like everyone else. One of the things we are proud of is that we can do so in a way that promotes health and fitness. Most of our places are more often seen than many days. Sharing in health is important to us. I think we think this is more common to everyone.

Murphy: The Geisinger Institute of Steele Center for Health (looks at) what we mean by chance. Do you reduce the amount of care costs? Is it a reimbursement to the members? We believe he is returning revenue to members by reducing money.

We will place a dam in the ground on the goal. We will continue to work this next year with the capabilities of organizations we can explain what we mean by our ability, our goals, and our progress. What are we doing? How do we have to reduce the amount of care before we can return?

In the way we can, we can contribute to our members.

Ryu: Clearly, build some of the programs we are building, Geisinger at Home, our regular program, our transportation plans, our opioid reduction plans, our programming program, our first-ever-effective focus on We care for health, but they make money for work. Your choice is: Do I want to return this return to subsidy through a subsidy, let's say, that I can build this good program that will improve the health of al and even more?

These are the questions we face each year and look at it through the lenses.

If we can build programs and stop people from the hospital … we can reduce the amount of care. "

MH: Healthcare companies are trying to be more competitive and reduce their costs in general. What did you do about reducing the cost?

Ryu: Dangers also focus on costs. You must do this, do not mistake me, but let's remember that 85% of each dollar is in healthcare. Medical advice, if we can build plans and protect people from hospitals – and this is probably where we are different than any medical system – we can reduce the cost of care by keeping them from the hospital. These deposits are an astronomical sample compared with 2% of which can be removed from a pharmaceutical product. Or I can take up to 4% of my money and my income.

You have to do these things too, but you do not want to miss the bad shipwreck for use. Home-based preachers are receiving 5% of patients and this is the case with many sufferers who are often suffering from care. So if we can not tolerate tolerance, this is a program that cares for the patient in the home. Experienced doctors, nurses, carers, and social services, are kept in the home with medicines, pharmaceuticals, IVs, all nine.

We allocate the number of entries that 48% and ER use 43%. This is the cost of spending out of the system. If you do not know how important these things are, spend more than $ 500 per month, each half of the budget for people in this program.

To get this code from a tool or from a pesticide, you must reduce the percentage of the wrong one.

Murphy: In addition to such programs as Geisinger at Home, our system of management has not changed over 25 years. The only thing we do is to develop technology and experience at the top of it. If we think that we can get money we can make this way wrong is because we have built this huge system without anything to replace it. To think that you can only say, "I will cut 10 percent of my staff and still do so," it will not work.

At the Center for Health Promotion, we want to look at the way we have it in our health care, and we say, "How can we do that and be expensive?" Understand that the need for jobs, based on democracy, will only go.

MH: How does Geisinger approach drawing?

Ryu: One of the things we went on with six months, eight months earlier, confirmed that patients had been contracted to make an appointment. If you leave your first account and know that you will return within 12 months from now on, we would like to make sure you make an appointment. If you like. Some people say, "12 months from now? I do not know what I'm doing." This is fine, then call us back, but we want to make sure that it is in control and has the opportunity to use this on OpenTable.com.

The other part is, let's say that you leave the first care and you need to have a psychiatrist or another expert. He used it to give you a number and you can contact the call center and we will continue to design you. We are now trying to prove that it is also done through the OpenTable Edition. Do we still have to distribute you to a pharmacist? -You're going to give a chance, but this is what we are doing right now.

Another is that we were one of the first organizations to work with Apple so our healthcare information is being transmitted directly into the Apple Health app.

There is also a ProvenExperience product. I do not know if you've heard about this, but we have the application that if patients do not have the skills and abilities for anything, and some of the reasons we hear do not relate to care – the holder of homework is on the side and I use it at the right – a passenger who says, "Your percentage of your money, whether it's deductible or copay, and I feel I deserve it as a borrower, because of the experience I have we have gone astray. "We gave them this ransom, no questions were asked. What is important to us is the answer.

We've heard a big answer. It's not just something like it's paper papers. Sometimes she says, "When I shut the door in the test room, and told me to go in the dress, there was no knit to hang my clothes so I put them on the chair and fell to the ground. I did not like my clothes dirty. "We said, you know what this is, that's fine. We need to put the hangers on each door.

MH: Is that a real example?

Ryu: This is a real example. The retailer is a real example. I did not make this stuff. We do not change home duplicate. You like it on the left or right; you can not please anyone. We restore the man.

MH: Is there a medical service pay?

Ryu: Everything from the pocket. So either they can not earn money or the money they've been given. Whatever they pay, no insurance costs.

It changes the balance because you suddenly put the guarantee there, and I think all users are focusing on the laser to make sure that the experience is good.